Bryan Whitfield Hospital Receives Three Stars

     Bryan W. Whitfield Memorial Hospital has received a “Three Star” ranking from Blue Cross Blue Shield of Alabama in recognition of the facility’s infection prevention program. The information became public in July when BCBS posted the ranking on their website,

     “This reflects our organization-wide commitment to reducing hospital-acquired infection which has been a focus of this hospital for many years,” said Mike Marshall, CEO. “It’s remarkable to note that even though our surgical volume has doubled over the past four years, our already low infection rate is half of what it was four years ago.”

     The ranking is based on information voluntarily submitted to the Alabama Hospital Quality Initiative. Through AHQI, hospitals in the state are working to create a statewide path to transparency and collaboration for quality improvement.

     “We self-report this information,” explained Marshall. “It’s not a requirement, but its something we feel very strongly about as we work to improve the quality of patient care in our facility.”

     Also noted on the website is the hospital’s status as a “Tier 1” hospital and a “three star” ranking for patient satisfaction.

     Blue Cross and Blue Shield of Alabama has developed a "Tiered Network" of hospitals within the state of Alabama. Hospitals are categorized into one of three "tiers," based on their performance in three primary areas of interest. Hospitals designated as "Tier 1" are recognized as having attained the highest level of compliance across these areas:

  • Quality Awareness,

  • Patient Safety Awareness, and

  • Financial Awareness.

     The patient satisfaction ranking comes from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) a national, standardized survey of hospital patients. HCAHPS asks a random sample of recently discharged patients about important aspects of their hospital experience.



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