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Bryan
W. Whitfield Memorial Hospital has received
a “Three Star” ranking from Blue Cross
Blue Shield of Alabama in recognition of the
facility’s infection prevention program.
The information became public in July when
BCBS posted the ranking on their website,
www.bcbsal.org.
“This reflects our
organization-wide commitment to reducing
hospital-acquired infection which has been a
focus of this hospital for many years,”
said Mike Marshall, CEO. “It’s
remarkable to note that even though our
surgical volume has doubled over the past
four years, our already low infection rate
is half of what it was four years ago.”
The ranking is based on information
voluntarily submitted to the Alabama
Hospital Quality Initiative. Through AHQI,
hospitals in the state are working to create
a statewide path to transparency and
collaboration for quality
improvement.
“We self-report this
information,” explained Marshall.
“It’s not a requirement, but its
something we feel very strongly about as we
work to improve the quality of patient care
in our facility.”
Also noted on the website is the
hospital’s status as a “Tier 1”
hospital and a “three star” ranking for
patient satisfaction.
Blue Cross and Blue Shield of Alabama
has developed a "Tiered Network"
of hospitals within the state of Alabama.
Hospitals are categorized into one of three
"tiers," based on their
performance in three primary areas of
interest. Hospitals designated as "Tier
1" are recognized as having attained
the highest level of compliance across these
areas:
The patient satisfaction ranking comes from
the Hospital Consumer Assessment of
Healthcare Providers and Systems (HCAHPS) a
national, standardized survey of hospital
patients. HCAHPS asks a random sample of
recently discharged patients about important
aspects of their hospital experience.
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